roi step-by-step process
12 Guiding Principles
| 1. | When conducting a higher-level evaluation, collect data at lower levels. |
| 2. | When planning a higher level evaluation, the previous level of evaluation is not required to be comprehensive. |
| 3. | When collecting and analyzing data, use only the most credible sources. |
| 4. | When analyzing data, select the most conservative alternatives for calculations. |
| 5. | Use at least one method to isolate the effects of the program or project. |
| 6. | If no improvement data are available for a population or from a specific source, assume little or no improvement has occurred. |
| 7. | Adjust estimates of improvements for the potential error of the estimates. |
| 8. | Avoid use of extreme data items and unsupported claims when calculating ROI |
| 9. | Use only the first year of annual benefits in ROI analysis of short-term solutions. |
| 10. | Fully load all costs of the solution, project, or program when analyzing ROI. |
| 11. | Intangible measures are defined as measures that are purposely not converted to monetary values. |
| 12. | Communicate the results of the ROI Methodology to all key stakeholders. |
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